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Medical administration

Sydney
Employment Hero
Medical
Posted: 12 September
Offer description

**ABOUT US**

Three new specialist brands under one roof
- Eczema Clinics Australia
- Psoriasis Clinics Australia
- Vitiligo Clinics Australia

This Parramatta clinic is the first and flagship clinic in an exciting new network of practices to focus on these chronic conditions, providing holistic care for patients close to home.

Proud to bring specialist dermatologist services and treatments to patients outside of city centres, this latest brand by one of Australia's leading specialist dermatologists will provide specialist level treatment closer to home and specifically for patients with the chronic skin conditions of eczema, psoriasis and vitiligo.

Led by executive management team, Drs Shobhan & Patricia Manoharan, with more than 15years experience in successful dermatology practice development and service provision to thousands of Australians nationwide.

**ABOUT THE ROLE**

An exciting opportunity in a medical administration role to join this flagship clinic. The medical administration team play an integral role to the support of our patients with long term medical management requirements.

**DUTIES**

Reporting directly to the Practice Manager, your responsibilities will include, however are not limited to:

- Ensuring a professional point of contact for all patients, helping them on their journey with our clinic
- Communicating with specialists to facilitate patient care programs
- Providing information regarding home care packs and treatment pathways to patients
- Treating patients with UVB phototherapy using the dermatologist prescribed settings
- Medicare batching
- End of day balancing
- Ensuring the clinic is well presented, clean and tidy at all times
- Reviewing and sending letters to GPs
- Following up with patients regularly to ensure that they compliant with their prescribed treatment plan
- Ensuring high quality of care is delivered to all patients
- Providing a high level of assistance and communication to patients
- Working collectively towards company goals, and individually towards patient goals
- Local outreach and public engagement activities to spread the word about what we do and how we can help.

**CANDIDATE REQUIREMENTS**
- Previous medical administration experience
- Excellent interpersonal and communication skills
- A strong commitment to patients and outcomes
- A desire to help people with the management of their condition long term
- A strong commitment to business objectives, and flexibility in work hours to achieve best outcomes
- Excellent organisational and time management skills, with the ability to prioritise tasks well

**WHY JOIN US?**
- Unique opportunity to be part of a flagship store for a new service offering in Australia
- Work with one of Australia's leading dermatologists in providing excellent care for patients
- Work with experienced management team, with more than a decade of successful medical business experience
- Excellent working environment and support

**CULTURE**

We offer an inclusive, collaborative approach to our working environment, and encourage all staff to participate in ideas and discussions about all aspects of our business. We are an equal opportunity employer who believes that the best businesses are those that continually learn and grow from all members of the team.

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