Job Overview
We are seeking a seasoned professional to lead our customer service operations. As Customer Service Manager, you will be responsible for driving exceptional customer experiences in-store by overseeing operational execution and delivering outstanding results.
1. Achieving and maintaining exceptional store performance metrics including sales growth, customer satisfaction ratings and employee engagement levels.
Main Responsibilities:
* Oversee the Warehouse team ensuring seamless inventory management processes are in place, stock replenishment is on schedule and all daily tasks are completed within deadlines.