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Customer support team lead

Monash
beBee Careers
Customer Support
Posted: 24 June
Offer description

Job Description

The ideal candidate for this role will be a results-driven professional with a passion for delivering exceptional customer experiences.


Key Responsibilities:

* Assess business potential and develop strategies to drive growth and improve dealer performance.
* Maintain strong relationships with dealerships and monitor KPIs to ensure alignment with business objectives.
* Identify areas for improvement and implement initiatives to enhance customer satisfaction and loyalty.

Skill Requirements:

* Extensive knowledge of service and parts business operations at dealer management level.
* University qualification in business or equivalent experience necessary.
* Proven relationship management skills with strong commercial acumen.
* Demonstrated supervisory or management experience in a similar role.

Benefits Package:

* Attractive remuneration package including flexible work arrangements.
* Ongoing training and development opportunities to support career growth.
* A range of health and wellbeing initiatives to promote employee wellness.

About the Role:

This is an exciting opportunity to join our team as an Area Manager, responsible for driving business growth and improving customer satisfaction across our dealership network. If you have a proven track record of success in a similar role and are passionate about delivering exceptional customer experiences, we encourage you to apply.

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