Job Description
An exciting opportunity awaits a seasoned Credit Risk Specialist to contribute to the success of our Sydney-based retail banking institution. In this pivotal role, you will have the chance to positively impact customers' financial well-being and business growth.
Ensure that all loan applications from PAYG and self-employed individuals for personal, investment, and business purposes meet the highest standards of credit quality.
* Assessment and Decision-Making: Evaluate loan applications based on established policies and procedures to guarantee timely and informed decisions.
* Customer Service: Deliver exceptional service by effectively communicating with internal and external partners via phone calls, providing solutions when applications do not meet policy requirements while maintaining empathy and commitment to customer satisfaction.