**Wine Merchant | Dan Murphy's **Mornington East | Join an unbeatable team**
- Wine is more than just your jobit's a lifestylewith lifestyle-friendly hours, opportunities to grow your career, share your passion with an amazing communityand experience some great wine, of course_
- When you're a Dan Murphy's Wine Merchant, the floor is yours._
Our Wine Merchants play a critical role in enabling customer discovery of the world of drinks, providing a personalised end to end experience for our customers.
**Reporting to the Store Manager, you will spend your day**:
- Creating exceptional customer experiences by sharing your love and knowledge of wine in an easy to understand way of communicating.
- Having the autonomy to share your passion through facilitating exciting key store events and tastings.
- Encouraging loyalty by taking the customer on a journey of discovery through our range of wines and beverages
- Collaborating with key store team members you'll seek and act on customer feedback to deliver relevant experience solutions and provide input to improve your store's range.
- Proactively engaging daily with the store team to increase product knowledge, empowering the team with easy to reproduce skills to bring our range to life.
**The floor is yours **
Your love of wine, your story telling ability and your expertise will combine to create memorable experiences for our customers and team alike. All whilst gaining access to our extensive range, allowing you to continue your own wine journey.
**Key experiences that will ensure your success**:
- Proven experience in customer service, ideally hospitality, sales or retail.
- Experience in a drinks related role preferred (e.g. bar, cellar door, wine making, premium restaurant experience).
- A genuine interest in the industry - you know what is trending and make sure that these trends are reflected in your store's experience.
- You're digitally savvy, well connected to relevant social platforms online with a finger on the pulse for the latest trends both locally and globally.
- Current RSA Certificate.
- Available to work in peak trading hours, with part-time and full-time opportunities available.
**Advantageous but not essential**:
- Wine & Spirits Education Trust (level 3) or equivalent qualifications
- Experience coaching or training and driving a knowledge sharing environment
**Grow with Endeavour Group**
Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy's, ALH Hotels and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we're driven by a culture that puts our customers and team first.
As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation. At Endeavour Group we value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future - for our customers and for each other.
**We'd love to hear from You**
LI #work180
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.