About the Company This known Australian lifestyle brand has built a loyal following through its bold, playful personality, luxurious apparel and feel-good customer experience. Behind the scenes, their culture is supportive, inclusive, and energetic — with a strong focus on team development, career growth, and celebrating individuality. What’s the role all about? In this role, you’ll be responsible for driving a multi-million dollar store through clear leadership, strong operations, and a hands-on approach to team development. The store operates at a high volume, so we’re looking for someone who can balance priorities quickly, coach on the floor, and keep a sharp eye on detail. Key responsibilities Lead and motivate a large, multi-level retail team Drive $5M in annual sales through exceptional customer service and in-store experiences Coach and develop team members with regular feedback, praise and performance direction Manage daily operations, compliance, stock and shrinkage with precision Provide clear delegation and follow-up to ensure smooth and safe store operations Foster a high-energy team culture with accountability and fun at the core Champion compliance and stock care to reduce shrinkage You’ll bring… Previous experience as a Store Manager in a high-volume retail environment Confidence managing large teams with multiple leadership layers A level-headed, mature approach to leadership and problem solving Strong operational ability – particularly in stock, compliance and team scheduling Ability to coach on the floor while managing performance conversations constructively A passion for customer service and a focus on team results Important details Roster: Ideally every second weekend and one Friday night per fortnight Salary: Up to $35 - $39/hour (approx. $75k - $79k base salary) Super Incentives Bonuses: Monthly & seasonal bonus potential for hitting store and productivity targets Discounts: Generous staff discount of up to 70% across multiple brands This is an urgent opportunity, so don’t delay ! If you're ready to lead one of Melbourne's most exciting and high-traffic stores — apply now or call Chelsea on 0490 042 434 for a confidential chat.