Work as a Rehabilitation Expert
This is an exciting opportunity to make a real difference in the lives of workers who have experienced injury or illness. As a valued member of our team, you will be instrumental in supporting their recovery and rehabilitation.
You will leverage your expertise and strong professional presence to provide specialized services and implement strategic initiatives that achieve the best possible health and return-to-work outcomes. Your dedication and commitment will contribute significantly to the growth and success of our organization.
Your Key Responsibilities:
* Maintain quality across customer requirements regarding rates, costs, and durations.
* Implement services according to customer Service Level Agreements (SLAs).
* Coach team members to undertake work in accordance with customer requirements.
* Complete internal and external customer critical case reviews to drive strategy and good rehabilitation on all claims.
* Represent our organization at public forums and on various committees as required.
About You:
We are looking for someone with qualifications and relevant professional registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Chiropractic, Psychology, or Rehabilitation Counselling (AHPRA, ESSA, ASORC, RCAA). Ideally, you will have 2+ years of experience in occupational rehabilitation and the ability to strategically manage a portfolio. You should also possess specialist knowledge and a solid reputation within the industry. In addition, you must have an inclusive and integrative attitude towards engaging with diverse cultural groups and excellent customer service orientation with experience managing customer service agreements. Your ability to independently generate referrals and build a portfolio, combined with strong communication and interpersonal skills, is highly valued. Finally, a willingness to travel (with a car and license) is essential.