Office Administrator (Mandarin and English speaking)
About the role
Lotus Packaging is seeking a talented Office Administrator fluent in both Mandarin and English to join our dynamic team in Blackburn, Victoria. This full-time position will be responsible for providing exceptional customer service and administrative support to our valued clients.
What you'll be doing
- Liaising with clients via phone, email and in-person to address inquiries and resolve issues in a professional and timely manner
- Maintaining detailed client records and documentation
- Assisting with the processing of client orders and transactions
- Providing administrative support, including filing, data entry and general office duties
- Collaborating with cross-functional teams to ensure seamless customer experiences
- Identifying opportunities to improve processes and enhance client satisfaction
What we're looking for
- Excellent verbal and written communication skills in both Mandarin and English
- Strong administrative and organisational abilities with attention to detail
- Proven experience in a customer service or client-facing role
- Familiarity with office equipment and software applications
- Commitment to providing exceptional client service
- Ability to work independently and as part of a team
What we offer
At Lotus Packaging, we value our employees and strive to provide a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits including opportunities for professional development, flexible work arrangements, and a collaborative company culture.
About us
Lotus Packaging is a leading provider of high-quality packaging solutions for a diverse range of industries. With over 40 years of experience, we are committed to delivering innovative products and exceptional customer service. Our team of dedicated professionals is passionate about helping our clients succeed, and we take pride in our reputation for excellence.
If you are an enthusiastic, customer-focused individual with a strong command of Mandarin and English, we encourage you to apply for this exciting opportunity. Click the Apply Now button to submit your application.
Unlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- Do you have experience in administration?
- Do you have native or bilingual proficiency in any languages other than English?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
What can I earn as an Office Administrator
#J-18808-Ljbffr