Technical Support Engineer for Healthcare IT
We are seeking a highly skilled and experienced Technical Support Engineer to join our team in Queensland. This role requires strong technical expertise, excellent communication skills, and the ability to work collaboratively with cross-functional teams.
Key Responsibilities
* Provide first and second-level technical support to clients across various sites.
* Collaborate with internal teams to resolve technical issues efficiently.
* Maintain accurate records of support requests and resolutions, ensuring seamless issue escalation and closure.
This is an exciting opportunity for a motivated and detail-oriented individual to make a meaningful contribution to our healthcare IT services.
Requirements and Qualifications
* A degree in Computer Science or a related field.
* 3+ years' experience in a similar technical support role.
* Excellent problem-solving skills and a strong analytical mindset.
* Valid driver's license and reliable transportation.
As a key member of our team, you will have opportunities for professional growth and development, as well as flexible working arrangements to suit your needs.
Benefits
* Competitive salary and benefits package.
* Opportunities for career advancement and professional development.
* Flexible working hours and remote work options.
* A dynamic and supportive team environment.