The Logistics Customer Support Officer role involves providing ongoing support to customers, ensuring efficient flow of goods and services between the point of origin and customer placement.
Key Responsibilities:
* Ensure exceptional customer service and time objectives are achieved
* Execute and improve standard logistics processes
* Build strategic relationships with customers through logistics initiatives
* Expedite emergency orders upon customer request
* Assist with managing the 24-hour help desk
Job Requirements:
* Excellent communication and problem-solving skills
* Able to work effectively in a team environment
* Familiarity with logistics software and systems
Benefits:
* Opportunity to work in a dynamic and fast-paced environment
* Chance to build strong relationships with customers and colleagues
* Professional development and growth opportunities
As a Logistics Customer Support Officer, you will play a critical role in delivering exceptional customer service and supporting the efficient flow of goods and services. If you have excellent communication and problem-solving skills, and are able to work effectively in a team environment, this could be the ideal role for you.