Job Title: Customer Support Specialist
About the Opportunity
We are seeking a skilled and dedicated Customer Support Specialist to join our team. This is an exciting opportunity to provide exceptional customer service and support to our valued clients in the mining industry.
The successful candidate will be responsible for:
* Providing holistic customer and technical support to our mining clients
* Managing existing customer relationships and identifying new business opportunities
* Promoting parts and service sales solutions to achieve sales targets
* Working closely with customers to build long-term relationships and resolve technical issues
* Reporting on activity, prospects, and competitor activity
Requirements
To be successful in this role, you will need:
* Technical knowledge of earth moving and construction equipment
* Demonstrated success in a similar customer support role
* Excellent communication and interpersonal skills
* Ability to travel as required within your region
* Trade qualifications or degree preferred
What We Offer
As a valued member of our team, you will enjoy a competitive salary package, fully maintained company vehicle, laptop, and work mobile. You will also have access to exclusive staff discounts on health cover and other products and services. Our dynamic and supportive team culture values employee growth and development, and we offer real opportunities for personal and professional advancement.