Casual Team Member – Ramada by
Wyndham Hervey Bay
We're hiring for attitude.
If you're the person who spots a problem and fixes it, who can switch gears from welcoming a guest to plating a share board, and who brings calm, can-do energy to a busy lobby—let's talk.
About the role:
You'll float across Guest Services, Food & Beverage, and general guest touchpoints. Every shift looks a little different—what doesn't change is your focus on making guests feel looked after.
You, in a nutshell:
Proactive problem-solver: you don't wait to be asked—you notice, act, and follow
through.
Team first: you communicate clearly, back up your teammates, and share wins.
Adaptable: comfortable moving between reception, bar, floor, and back-of-house tasks.
Guest-obsessed: you anticipate needs, own outcomes, and finish interactions with a
smile.
Composed under pressure: you stay steady when it's busy and help others do the
same.
Learner's mindset: curious, coachable, and keen to grow.
Ownership: you leave spaces better than you found them—details matter to you.
You'll thrive here if you value
Variety: no two shifts are the same.
Pride in place: clean, organised, and on-brand spaces.
Standards & safety: you respect procedures (food safety, RSA, privacy) because they
protect people and the business.
Professional warmth: genuine hospitality, not scripts.
The essentials:
Employment type: Casual (penalty rates apply as per the relevant award).
Availability: mix of mornings, evenings, weekends, and public holidays.
Nice to have: RSA (or willingness to obtain promptly); driver's licence helpful but not
required.
Right to work: You must have the legal right to work in Australia.
Why you'll love working with us:
Be part of a supportive, hands-on team contributing to the growth of a landmark
Hervey Bay hotel.
Real responsibility and cross-training across reception and F&B.
A culture that celebrates initiative, reliability, and good humour.