Lead Retail Operations Manager
We are seeking an experienced retail operations manager to lead our team and drive business results.
About the Role
The Lead Retail Operations Manager will be responsible for leading daily store operations, mentoring the team, and ensuring every customer enjoys a supportive and memorable experience.
Key Responsibilities
* Motivate and support the team, helping with onboarding and training
* Oversee stock levels, assist with inventory management, and collaborate with the store admin and warehouse team
* Champion OH&S standards and promote a safe environment for both the team and customers
* Support sales and performance targets through effective leadership and communication
Requirements
* 2-3 years of retail leadership experience (big box preferred or Store Manager from a smaller format)
* Strong communication skills and a collaborative mindset
* A passion for mentoring and developing others
* Proven success in achieving sales and performance targets
What We Offer
* Training pathways to support career development
* Amazing team discounts
* Paid parental leave
* Employee Assistance Program
* Competitive salary plus performance-based incentives
Location
Toowoomba