Customer Support Opportunity
We are seeking an experienced Customer Support professional to join our team at Epping Grand Care Community. This exciting role offers the chance to work in a brand-new facility, built with the future of aged care in mind.
This landmark development features modern facilities, state-of-the-art technology and equipment, and an in-house café and hair salon.
About the Role
* Full-time position, Monday to Friday
* Based at Epping Grand Care Community
* Experience in hotel or property management is welcome
Key responsibilities include managing customer enquiries, conducting site tours, managing sales pipeline to improve conversion rates, implementing sales programs to enhance uptake of additional services, monitoring service standards and customer feedback, and reception and administration duties as required.
We offer a range of benefits including flexible work hours, dedicated mentoring and internal/external career development programs, sponsored study and training, paid parental leave, employee referral program, internal and external training programs, and sector leading training systems and innovation.
Requirements
* Proven experience in customer support or related field
* Ability to manage multiple priorities and deadlines
* Excellent communication and interpersonal skills
Benefits
* Work/life balance with flexible work hours
* Dedicated mentoring and internal/external career development programs
* Sponsored study and training
* Paid parental leave
* Employee referral program
* Internal and external training programs
* Sector leading training systems and innovation
What We Offer
We are committed to providing a supportive and inclusive work environment that fosters growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Contact Us
Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker's clearance. Apply now to take your first step towards a rewarding career with us.