Know your way around networks, devices, and diagnostics? Let’s put that to work. We’re MM Security - Australia’s leading security distributor - and we’re not slowing down. We need a hands-on problem solver who thrives on understanding how things work (and why they break). You’ll back our sales teams and customers with practical, real-world support across alarms, intercoms, CCTV, and access control. MMSECURITY You’ll Be The Go-To For: Diagnosing and resolving issues with alarms, access control, intercoms, and CCTV Handling escalations from our branch network and solving them with calm confidence Testing and documenting new products - digging into the “how” and “why” Creating content that supports internal training and product knowledge Collaborating with suppliers and manufacturers when needed Full-time role, Clayton South location, Monday to Friday hours Who You Are You’re not just tech-savvy - you’re obsessed with digging into the detail and figuring out what makes systems tick. You bring: A drive to learn : You want to deepen your technical skills and get hands-on with real products Analytical curiosity : You dig into root causes, not band-aid fixes Networking knowledge : You’ve got a solid base in IP, port forwarding, and subnets - and you’re hungry for more Creative problem-solving : You connect the dots fast and love finding solutions others miss Customer-first thinking : You explain complex issues in a calm, clear way that builds trust Collaborative mindset : You’re patient, empathetic, and work well across teams Experience (desirable): Bonus points if you’ve worked in security/IT tech support (CCTV, access control, intercoms) – but a strong technical mindset and willingness to learn is what matters most What You’ll Get: Build your future – Ongoing training and exposure to industry-leading security tech Real rewards – Profit share that reflects your contribution, not your title Join a winning team – We’re customer-driven, tech-focused, and expanding fast We want only the best. If you’re excited about joining an industry leader and shaping the future, apply now! Please note only successful candidates will be contacted for the next stage of the recruitment process. Thank you for your understanding.