Reporting to the Service Desk Lead, the primary responsibility of the Service Desk Officer is to provide level 1 IT support to the organisation.
Who we are looking for
Technical knowledge in Microsoft O365, Exchange Online, CRM Dynamics 2016/365 and Azure services.
Demonstrated problem solving skills including the ability to use conceptual and analytical skills to analyse issues, liaise with stakeholders, draw conclusions and evaluate effectiveness.
For a detailed overview of responsibilities, please refer to the attached position description.
About the BPC
The Building & Plumbing Commission (BPC) is Victoria's new regulator for building and plumbing. It brings together the Victorian Building Authority (VBA), Domestic Building Dispute Resolution Victoria (DBDRV), and the domestic building insurance function of the Victorian Managed Insurance Authority (VMIA) into one organisation.
Key functions related to building and plumbing regulation will come together under one roof, including registration, inspection and compliance, practitioner discipline, dispute resolution, and domestic building insurance. These services will now part of the BPC and will be fully integrated over the next 12 months.
Commitment to Diversity
We are committed to making our recruitment process accessible. If you have any accessibility requirements or need adjustments, please contact us using the details below.Flexible work arrangements are available we encourage you to discuss any preferences during the recruitment process.
How to Apply
We require you to upload:
an up-to-date resume:
Please include a cover letter detailing why you are interested in the prospect and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria.
Any other quals or licence if applicable
Important information