The Role Reporting to the Regional Manager, this position is responsible for delivering the stores financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the retail store whilst also overseeing the David Jones and Myer Indooroopilly concession locations. Key Responsibilities To drive sales, profit and ensure the achievement of all KPI’s as set by the company Provide inspirational leadership, training and developing team capability Lead with a focus on strong people management Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the store Manage effective control of costs Drive a customer centric culture creating a warm and genuine customer service experience Adhere to all company behaviours, policies and procedures The Ideal Candidate will have Proven experience in managing high sales turnover, multi-site retail fashion stores A passion for the retail industry, exceptional service and a strong sense of personal style and presentation Ability to manage budgets, interpreting financial reports and generating efficient rosters Demonstrated experience in managing for profit, with a commercial approach Experience managing the performance, training and development of a large team Skills associated with driving productivity with team members Demonstrated experience in managing for profit, with a commercial approach Ability to build strong relationships with relevant stakeholders, including senior leadership Why work for us? A competitive remuneration package, including incentives Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Politix, Trenery, Witchery and Mimco products Excellent career progression involving regular training and on the job development A genuine, open and high performing culture Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships About Us Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion’s latest mood. We’re a daily source of inspiration, as we empower today’s women to express themselves through our collections wherever their life or ambition may take them. With a heritage of outstanding quality and design, we mix directional must-haves with beautiful basics, then add the finishing touches by way of fashion-forward accessories. We are the Style Authority. We are Witchery.