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Exceptional in-store experience specialist

Cairns
beBeeExcellence
Posted: 4 October
Offer description

Trade Retail Assistant Job Description

As a Trade Retail Assistant, you will play a vital role in ensuring the success of our trade retail store front by providing an exceptional in-store experience.

You will be responsible for undertaking tasks from warehousing to front-end customer sales, working closely with your fellow Assistants, Branch Manager, Area Manager, and National Network Manager.

The key to this role is delivering on our commitments to safety and customer service excellence while maintaining high productivity, efficient storage, and proper protection of stored materials.

You will also be expected to uphold high standards of housekeeping and maintenance to reflect a professional branch and warehouse appearance.

Collaboration with our national teams is crucial to ensure procedures and transactions are correctly followed, and contributing to creating a zero-harm work environment for our customers and team is essential.

* Key Responsibilities:
* Represent the Lincoln Sentry Trade Network professionally and deliver exceptional customer service.
* Assist in managing store costs through efficient operations and proper material handling.
* Maintain a clean and organized workspace, adhering to health and safety protocols.
* Support national teams in implementing company policies and procedures.
* Participate in initiatives aimed at achieving a zero-harm workplace culture.


Required Skills and Qualifications

To succeed in this role, you will need:

Essential Requirements:

* A current and unrestricted Class C Driver Licence or higher.
* Strong communication and interpersonal skills, with the ability to work effectively in a team environment.


Benefits

We offer a range of benefits, including:

Professional Development Opportunities:

* Industry-leading training programs.

Wellbeing Support:

* Employee Assistance Program (EAP) for mental health support.

Recognition Programs:

* Quarterly XCEED recognition awards.

Financial Benefits:

* Up to $1000 annually for out-of-pocket medical expenses via our 'Gap Plan'.

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