**Based in Tweed Heads in a brand new, state of the art facility**:
- **Full time permanent position**:
- **Key leadership position**
PFD Food Services began life in 1943 amid the noise and chaos of the Melbourne Fish Markets. Expanding rapidly to meet the demand of an ever growing customer base, we are Australia's largest family operated Foodservice company with over 800 company owned trucks and customer service focused drivers making daily deliveries.
With an extensive range of fresh meat and seafood, together with frozen products, drygoods, paper products and cleaning solutions for the Foodservice Industry, PFD has proven their unwavering commitment to their customers and are considered a source of innovation, a provider of insight, a solver of problems. In 2021 PFD formed a partnership with another proud Australian company, Woolworths Group.
**The Role**
To oversee the entire warehouse and transport operations of the Tweed Heads Distribution Centre, with a focus on developing continuous improvement initiatives and implementing best practice processes and methodologies to deliver efficiency gains and drive profitability.
There is a requirement also to implement and maintain a strong safety focus with a view to proactively identify and control hazards. In addition, there is a short-term focus to assist in the implementation of a new WMS.
**Key Responsibilities**
- Full accountability of ensuring Occupational Health & Safety requirements are met;
- Full accountability of operational and labour expenditure across the warehouse;
- Including assisting the Area Business Manager in the development of site operational and labour budgets, with continuous monitoring and controlling of expenditure to ensure budget objectives are met.
- Full accountability of ensuring HACCP accreditation, quality and food safety standards are maintained;
- Provide leadership and direction to warehouse manager, transport manager, stock controller, shift supervisors and site personnel;
- Including development of warehouse leaders, succession planning, employee relations, performance appraisals and recruitment with guidance from the Area Business Manager.
- Full accountability of warehouse/transport operational performance, stock levels/integrity and audit outcomes in line with service level agreements;
- Establish best practice and oversee the development of Standard Operating Procedures to ensure staff operate at the required standard;
- Oversee WMS system successful implementation - following implementation, ensure continual enhancement to gain efficiency across the WMS;
- Contribute to the development of continuous improvement initiatives to maximise operational efficiencies and site profitability;
- Lead projects (with cross functional participants) to deliver and implement improvement opportunities, with general direction from the State Operations Manager and Area Business Manager.
**Key Competencies, Skills and Qualifications**
- Excellent knowledge of end to end operational, warehouse, distribution and inventory functions;
- Strong ability to lead and direct large teams (50+) and collaborate cross functionally;
- Proven ability to develop and mentor leaders to foster a high performing culture;
- Excellent knowledge and experience of managing employee relations in a unionised environment;
- Proven experience in managing a complex, multi-channel, multi-service level environment, which is highly customer focused;
- Strong ability to analyse internal practices and establish best practice and Standard Operating Procedures (SOP);
- Strong ability to achieve efficiencies through process mapping and delivery of continuous improvement initiatives;
- Strong ability to manage projects and deliver on time and on budget;
- Strong knowledge of HACCP, OH&S regulations and cold storage processes;
- Strong commercial acumen with proven experience in managing large operational and labour expenditure;
- Strong attention to detail;
- A structured, planned approach to work with high levels of verbal and written communication;
- Proven ability to work under pressure while maintaining a professional disposition;
- Strong computer literacy and experience in using warehouse management systems.
We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).
As part of our recruitment process, you may be required to undertake pre-employment checks. These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.
- Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers._
**PFD Food Services is an Equal Employment Opportunity employer