Job Overview:
The IT Service Technician role involves responding to technical requests, utilizing troubleshooting skills to resolve issues, and escalating complex problems as needed.
This position typically requires minimal supervision and direction, involving on-call shifts for out-of-hours support. The technician will use their expertise to identify and resolve hardware, software, and network issues in a timely manner.
Responsibilities:
* Respond to technical requests regarding hardware, software, and network issues.
* Utilize troubleshooting skills to identify and resolve technical problems.
* Escala...
Requirements:
* Excellent problem-solving and analytical skills.
* Ability to work independently with minimal supervision.
* Effective communication and teamwork skills.
* Bachelor's degree in Computer Science or related field.
Benefits:
Competitive salary and benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.
About the Role:
This is an exciting opportunity to join our team as an IT Service Technician. As a key member of our technical staff, you will play a vital role in ensuring the smooth operation of our systems and services.