Job Opportunity: Retail Manager
About the Role:
* Provide strategic leadership in daily store operations to achieve business objectives.
* Create and maintain a safe, clean, and secure environment for customers and staff.
* Manage inventory control functions, including stock ordering, stock takes, cash reconciliation, banking, and administrative reporting.
* Deliver exceptional customer service to foster repeat business.
* Respond promptly and professionally to customer complaints.
* Select products and implement competitive pricing by analyzing market trends and supplier offerings.
* E nsure consistent adherence to operational, merchandising, and retail standards.
Requirements:
* At least one year's experience in a similar role is required.
* A minimum Diploma in Business qualification is essential.
* Management experience in a fast-paced retail environment is highly desirable.
* A true passion for retail and career growth is necessary.
* Good communication skills are required.
* The ability to work in a team and autonomously is essential.
Key Responsibilities:
1. Develop and implement strategies to improve customer satisfaction and loyalty.
2. Optimize inventory management processes to reduce waste and costs.
3. Enhance store appearance and ambiance through visual merchandising and display techniques.
4. Maintain accurate records and reports to inform business decisions.