Program Support Officer - headspace Bathurst
Part-time | 50 hours per fortnight | headspace Bathurst (Wiradjuri Country)
Are you an organised, energetic team player with a passion for supporting young people? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to welcome you as our next Program Support Officer at headspace Bathurst!
This is a fantastic part-time opportunity to make a meaningful difference while working in a supportive, positive, and purpose-driven team.
About the Role
As a Program Support Officer, you'll be the first warm, welcoming point of contact for young people, families, carers, and service providers. You'll help keep our centre running smoothly by providing high-quality administrative and customer service support.
Responsibilities
* Greeting visitors and managing incoming enquiries with warmth and professionalism
* Coordinating calls and appointments for clients, staff, and external providers
* Supporting day‐to‐day operations with data entry, scanning, and general administration
* Maintaining accurate and confidential client records
* Ensuring the centre is always clean, organised, and welcoming
* Assisting with purchase orders, Medicare billing, reporting, and other operational tasks
* Preparing meeting agendas, minutes, and papers to keep our team on track
Qualifications
* Experience in administration, reception, or customer service
* Experience in youth services or not‐for‐profit health organisations (highly regarded)
* Excellent organisation and time‐management skills
* Ability to manage competing priorities and meet deadlines
* Strong communication and relationship‐building skills
* Proficiency in Microsoft Office (Word, Excel, Outlook)
* High attention to detail and accuracy
* A collaborative, team‐focused approach
* A genuine passion for helping young people aged 12–25
Benefits
* Make a Real Impact: Help improve the health and wellbeing of young people in regional NSW.
* Competitive Pay: Enjoy a strong salary base plus superannuation.
* Salary Packaging Benefits: Access up to $15,900 tax‐free, plus meal and entertainment perks.
* Generous Leave: 5 weeks of annual leave, plus guaranteed Christmas/New Year shutdown.
* Professional Growth: Annual professional development allowance to support your career.
* Wellbeing Support: Access to an annual wellbeing allowance.
* Great Perks: Discounts and offers with partners such as St George, Westpac, and Westfund.
* Commitment to Cultural Safety: View our Innovate RAP at https://www.marathonhealth.com.au/news/launching-our-innovate-rap/.
Upload your current Resume/CV and a Cover Letter outlining your suitability for the role.
Applications close Thursday 12 March 2026.
Location
Bathurst, Blue Mountains & Central West NSW
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