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Public service centre manager – customer experience lead

Brisbane
Queensland Government
Public service
Posted: 4 June
Offer description

The Queensland Government is seeking a Manager (Customer Service Centre) to lead the Service Centre Operations team in Brisbane. You will play a pivotal role in delivering high-quality, accessible government services to the community while managing day-to-day operations of designated centres.

This position offers leadership development opportunities and the chance to shape service delivery, build team capability, and improve outcomes for Queenslanders. Your leadership will directly impact customer experiences and foster a culture of service excellence.

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