Your Mission - Lead from the Floor: Be present during service-anticipate guest needs, troubleshoot in real time and set the tone for genuine, efficient hospitality. - Inspire Excellence: Recruit, coach and empower your team-design tailored training on wine pairings, mixology and polished table service. - Curate the Experience: Oversee operations each service, from guest arrivals to final pours, ensuring every interaction feels effortless and bespoke. - Elevate the Beverage Program: Partner with our Sommelier to refine an ever-evolving wine list; introduce seasonal cocktails that resonate with our coastal ambience. - Drive Performance: Master P&L outcomes-optimise rostering, manage inventory and cultivate supplier relationships to uphold the highest standards. - Champion Culture: Create a culture of excellence that feels effortless and authentic-foster a warm, inclusive environment where professionalism meets genuine care. About You - At least five years in restaurant or hotel F&B leadership, ideally within privately owned or boutique luxury venues. - Deep knowledge of Australian and international wines; formal sommelier accreditation highly regarded. - Proven talent for mentoring and developing high-performing service teams. - Exceptional attention to detail, polished communication and an unwavering commitment to quality. - Strong commercial acumen with demonstrated success in budgeting, forecasting and revenue optimisation. What's In It For You - Competitive Package: Attractive salary. - Creative Ownership: Shape service culture and build a team that reflects your vision. - Professional Growth: Access to leadership workshops, wine education and IHG cross-department opportunities. - Hotel Perks: Generous staff rates on accommodation, dining and spa services across IHG properties. - Lifestyle Benefits: Complimentary meals during shifts, exclusive wine tastings, cocktail masterclasses-and the chance to live and work just steps from Terrigal's pristine beach. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.