Job Overview
As a Shift Leader, you will play a pivotal role in shaping unforgettable dining experiences. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.
As a key member of our team, you will lead, coach, and motivate your team to enhance the guest experience while upholding the highest food safety and quality standards. You will be responsible for ensuring every guest receives the best.
Key Responsibilities
* Lead and manage a high-performing team to achieve business objectives.
* Develop and implement effective strategies to enhance the guest experience.
* Maintain a clean and safe working environment that meets company standards.
* Monitor and control labor costs, inventory levels, and customer satisfaction.
Requirements
* Leadership or supervisory experience in a fast-paced environment.
* Excellent communication and interpersonal skills.
* A track record of providing outstanding customer service.
* Completed or willingness to complete Food Safety Supervisor certificate.
* Completed or willingness to undertake Responsible Service of Alcohol course.
Benefits
* Flexible rosters and employment stability.
* Free and comfortable uniforms and exclusive merchandise.
* Heavily discounted meals.
* Comprehensive training and support to set you up for success.
* Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond.
* Team building activities and regular crew competitions.
* Cultural celebrations including Day of the Dead & Cinco de Mayo.