Hotel careers at Cradle Mountain offer the opportunity to create unforgettable experiences for guests from all over Australia and beyond.
Job Description
As a Guest Service Agent, you will play a key role in delivering exceptional customer service and ensuring that every guest has an amazing time during their stay.
* Manage front-desk operations, including check-in/check-out procedures, room assignments, and resolving any guest complaints or issues in a professional manner.
* Respond promptly to phone and email inquiries from guests, providing accurate information about hotel services and amenities.
You will also have opportunities to develop your skills in hospitality management by working closely with other departments to ensure seamless guest experiences. Your responsibilities may include:
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