Employment Type: Casual
Position Classification: Administration Officer Level 2
Remuneration: $33.59 - $34.70 per hour
Hours Per Week: Up to 38
Location: Wyong Hospital
Requisition ID: REQ647418
Applications Close: Sunday, 22 March
Ready to put your organisational skills to work in a role that supports patient care? Join the team at Wyong Hospital and help deliver on the Central Coast Local Health District vision of Trusted Care – Better health for everyone.
About the Opportunity
We are seeking enthusiastic Casual Patient Services Administration Officers to support a range of Outpatient Departments. With flexible shifts available between 6:00am and 8:30pm, Monday to Sunday, this role offers variety, flexibility and the chance to be part of a dedicated healthcare team.
As a key member of the Patient Services Team, you will provide high-level administrative and customer service support that helps our departments deliver outstanding care to patients. In this role you will:
* Provide frontline customer service as the first point of contact for patients, visitors and enquiries, ensuring information is delivered in a responsive and professional manner.
* Deliver essential administrative support including phone management, data entry, scanning, filing and maintaining accurate patient management records.
* Use computerised systems and prepare reports and documentation to support efficient patient services and departmental outcomes.
* Collaborate with clinicians, departments and staff across the hospital, contributing to team effectiveness and supporting training where required.
For more information about this role, please view the Position Description.
About You
We are looking for someone who has:
* Strong organisational and administrative skills with the ability to manage competing priorities in a busy environment.
* Excellent customer service and communication skills, with a friendly and professional approach to patients, staff and visitors.
* Proven experience using computer systems and the ability to quickly learn new technologies and processes.
* Strong attention to detail and the ability to maintain accurate records and documentation.
* The ability to work both independently and collaboratively while building positive working relationships across teams.
Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.
Benefits
* Work-Life Balance: Enjoy working casual hours to suit your lifestyle.
* Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
* Health & Wellbeing: Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
* Career Growth: Advance your career with free professional development courses and secondment opportunities.
Need More Information?
Melissa Sant
Phone: 4394 8241
Email:
Click here to find out more about applying for this position.
Working for Central Coast Local Health District - NSW Health
Central Coast Local Health District is committed to implementing the Child Safe Standards.
Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process. You’re also welcome to reach out to Nathan Bramston in our Aboriginal Workforce Development Team at or call 02 4320 3519 for one-on-one support.
Vaccination Requirements
All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes:
* Category A positions: Mandatory evidence of protection against specified infectious diseases, including annual influenza vaccination and tuberculosis assessment.
* Category B positions: Vaccination is recommended but not mandatory.
Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy.
NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.
Additional Information
An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.
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You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 367.