Senior Assurance Analyst
Clerk Grade: 9/10
Annual Salary Range: $129,464 - $142,665 plus superannuation
Employment Type: Ongoing, Full-time
Location: McKell Building - Sydney, flexible working conditions available
About the Role
The Portfolio, Management and Assurance team is looking for a Senior Assurance Analyst to join their Portfolio Assurance team. This position will lead the planning and scheduling of assurance reviews for projects across Department of Customer. This role requires strong stakeholder management skills; project management skills and the ability to prioritise work; and strong analysis and report writing skills.
Key accountabilities include:
* Lead meetings with stakeholders across all DCS for the purpose of planning and scheduling assurance review activities to align with the requirements of each project.
* Lead the delivery of assurance reviews, including drafting clear and concise Terms of Reference for each review, factoring in project specific conditions and sponsor concerns to optimise the assurance process for the project.
* Write Assurance Reports with a focus on attention to detail .
* Gather and prepare information resulting from assurance reviews, to identify performance issues, risks, and provide recommendations and expert advice to senior Executives and governance committees to support informed decision making.
* Establish and maintain relationships with a diverse range of stakeholders to ensure the adoption and improvements to relevant polices and guidelines and that project information and reporting is updated on a regular basis.
About you
To be successful in this role:
* You will have experience working on projects with a project officer / manager background.
* Experience in drafting detailed reports—including data analysis and executive summaries, to drive insights and inform senior management's decision-making processes.
* Outstanding stakeholder engagement skills, fostering strong relationships and ensuring alignment with diverse stakeholders at all levels to achieve outcomes.
* You are detail focused, self-motivated and able to work in a complex environment with competing priorities.
* High level administrative skills with the ability to prioritise tasks and competing demands.
How to apply
Your application should include a cover letter (no more than 2 pages) and resume (no more than 5 pages) outlining your capabilities and experience relevant to the role.
Candidates invited to interview will be required to complete additional assessments.
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
Salary Grade 9/10, with the base salary for this role starting at $129464 base plus superannuation
Click Here to access the Role Description.
For enquiries relating to recruitment please contact Meg Rapley via .
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Monday 25 May 2026 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or 02 9494 8351.
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