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Customer experience expert

Maroochydore
beBeeConsultant
Posted: 25 June
Offer description

Unlock Your Potential

As a Retail Sales Consultant, you play a vital role in delivering exceptional customer experiences. You achieve this by providing an outstanding in-store journey and empowering customers with tailored solutions that meet their telecommunications needs.

A Day in the Life

Every day is different for a Telstra Retail Consultant. You'll work collaboratively to ensure our customers connect faster, better, and smarter. To excel in this role, you'll need to be a quick learner, passionate about technology, and driven to deliver results.

Your Skills and Qualities

* You have excellent communication skills and are able to build strong relationships with customers from diverse backgrounds.

* You're a creative problem solver who can develop customized solutions that meet our customers' needs.

* You're motivated to reach and exceed sales targets and Key Performance Indicators (KPIs).

* You have a growth mindset and are eager to learn and grow within the role and beyond.

* You possess a positive and resilient attitude when dealing with challenging situations in a fast-paced environment.

* You have experience working in customer-facing roles and can adapt to new technologies and processes quickly.

Benefits and Perks

* We offer 30% off Telstra services for you and your family.

* You'll enjoy exclusive discounts and offers across 240 brands and partners.

* We provide a flexible, inclusive approach to parental leave – do it your way.

* You'll have unlimited access to 17,000 learning programs to help you develop your skills and knowledge.

* We recognize and reward your performance with monthly rewards and recognition programs.

Join Our Team

We're a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind and prioritize creating a workplace culture where everyone is safe and can thrive.

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