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Village support officer

Sydney
Keyton Holding Pty Ltd
Posted: 22 January
Offer description

Posted Sunday 4 January 2026 at 1:00 pm | Expires Saturday 31 January 2026 at 12:59 pm


About Keyton

With over 65 villages and more than 17,000 residents nationally, Keyton is Australia's leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.


Your Day on a Page

Located in prestigious Elizabeth Bay, Ardency Trebartha is an elegant sanctuary, situated a short stroll from tranquil parklands, with waterfront views of Rushcutters Bay and only moments from the heart of Potts Point. Our stylish boutique apartments offer the perfect balance of luxury and location.

Our fun-loving team at Ardency Trebartha are currently seeking a Village Support Officer to join them on a Casual basis. Shifts will involve working weekends, afternoon shifts combined with sleepover shifts. Additional assistance will be required for leave coverage.

Reporting the Village Manager, your duties will include:

* Assisting with our colourful village events
* Assisting with service of meals & beverages
* Overseeing our community facilities
* Assisting our residents
* Responding to call outs
* Undertaking basic first aid
* Initiating emergency services where required
* Basic admin tasks
* Conducting welfare checks on residents


About You

The successful candidate will be enthusiastic, committed, dependable and have a commitment to providing exceptional customer service. A professional and positive approach is required at all times to ensure that all residents' needs are met. A background in either hospitality or aged care would be advantageous although not essential, as well as having the following:

* A current First Aid & CPR Certificate (or be willing to obtain)
* Current Responsible Service of Alcohol (or be willing to obtain)
* The ability to make decisions and remain calm under pressure
* Be motivated and able to take initiative
* Basic computer skills
* Training provided
* Competitive hourly rate + casual loading
* Working with a supportive and fun team
* Thrive as part of a strong team in an exceptional work environment
* Career development and growth opportunities
* Employer referral program
* Annual vaccinations and skin checks
* Health & Wellbeing and Reward Program
* Excellent company discounts and benefits on offer


Ready to Join the Fun?

If you're passionate about leading a vibrant and caring community for retirees, we'd love to hear from you Apply now and be a part of something truly special.

Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Support Officer opportunity and explain how your skills and qualifications align with our requirements.


Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.

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