Job Opportunity:
A successful candidate for this role will be responsible for delivering high-quality support services for cloud-based payment applications. The ideal candidate will have a solid understanding of software development lifecycle, ITIL processes, and change management.
Key Responsibilities:
This position involves providing technical assistance to internal teams and stakeholders regarding the implementation and maintenance of payment processing systems. The candidate will also be expected to troubleshoot issues, analyze transaction failures, and recommend improvements to application reliability and quality. Additionally, they will collaborate with cross-functional teams to resolve production incidents and ensure documentation is accurate.
Requirements:
To be considered for this role, applicants must have a bachelor's degree in computer engineering, computer science, or a related field. They should also possess strong project management skills, knowledge of information systems elements, and experience working with databases and MS Office. Familiarity with programming languages such as Java, Ruby, and Python is also required.
Preferred Skills:
Server administration experience, particularly with Linux and AWS, would be advantageous. Additionally, experience with tools like Grep, awk, netstat, pstat, free, vmstat, Oracle, and SQL Server is desirable. Knowledge of card industry protocols, including ISO 8583, fixed-length message formats, and e-commerce platforms like SPreedly, Shopify, and Recurly, is necessary.
Domain Knowledge:
The ideal candidate should have 2-5 years of experience supporting payment gateways or acquiring systems. They should be familiar with areas such as e-commerce, mobile payments, point-of-sale technologies, REST APIs, fraud and transactional risk management, and settlements. Experience with VISA Developer APIs, Apple Pay, Google Pay, NCR, PAX, and Docusign is highly valued.
Tech Stack:
Proficiency in Linux, SQL, Java, Ruby, Python, AWS (EC2, ECS, ALB, NLB, RDS, SQS, cloudwatch), and network monitoring using VPC flow logs is essential. Experience with Grep, awk, netstat, pstat, free, vmstat, Oracle, and SQL Server is highly desirable.
Benefits:
This role offers opportunities for career growth, professional development, and collaboration with experienced teams. As a member of our team, you will contribute to shaping the future of payment processing systems and enjoy a dynamic work environment that values innovation and excellence.