Digital Client Coordinator | School Hours (9:30-2:30) | Permanent Part-Time
Location: Hybrid (Central Coast or Newcastle Office 1 day/week)
Hours: Permanent Part-Time | Monday – Friday, 9:30 AM – 2:30 PM
Focus: Customer Service & Project Support
The Role
Are you a legendary communicator looking for a role that actually fits around school hours?
We are seeking a Client Coordinator to join our digital agency. This role is designed for someone who loves staying organized, talking to people, and keeping projects moving, but needs the flexibility of a 9:30 AM to 2:30 PM schedule.
You don’t need to be a technical expert—we’ll teach you the \"geeky\" stuff. What we need is someone who can pick up the phone, build rapport with our clients, and ensure their SEO, Digital Ads, and Website projects are ticking along perfectly.
Your Responsibilities
* Primary Point of Contact: Be the friendly voice our clients hear when they have a question or an update.
* Project Support: Coordination of website tasks—checking in with the team to ensure deadlines are met.
* Simple Reporting: Using tools like GA4 and SEMrush (we’ll train you!) to pull basic stats and send clear, helpful updates to clients.
* Social Media Admin: Assisting with basic organic social media scheduling and ad oversight.
* Workflow Management: Keeping our internal project boards up to date so nothing falls through the cracks.
What We’re Looking For
* The \"Service\" Factor: You have a background in customer service, admin, or account coordination. You genuinely enjoy helping people.
* Basic Digital Awareness: You know what a Google Ad looks like and you’ve heard of SEO. You’re tech-savvy enough to learn new software quickly.
* Communication Skills: You can write a professional email and hold a confident conversation on the phone.
* Local Connection: You are based on the Central Coast or Newcastle and are happy to pop into the office one day a week to catch up with the team.
Why This Role is Different
* True Flexibility: We’ve built this role specifically for parents or those needing a mid-day schedule. No \"staying late\" or \"starting early\" expected.
* Permanent Security: This isn't casual work; it’s a permanent part-time position with the stability that comes with it.
* Growth without the Stress: Gain experience in the fast-paced digital industry within a supportive, lifestyle-focused environment.