Cert 3 in Business Traineeship (would suit a recent school leaver)
We are seeking a motivated and enthusiastic individual to join our team as a full-time Business Trainee. This is an exciting opportunity to gain practical, on-the-job experience while completing a nationally recognised Certificate III in Business. This is a full-time traineeship position, with a fixed term for the duration of the Certificate III program (typically 12 months). Upon successful completion, there may be opportunities for ongoing employment within the company.
Job Type: Full-time (part time opportunity also available)
Pay: $540.50 p/w as per the Storage Services and Wholesale Award (MA )
What We're Looking For
* A genuine interest in business operations.
* Strong organisational and time management skills.
* Excellent communication and teamwork abilities.
* A proactive attitude and willingness to learn.
* Basic computer skills.
* Physical fitness and the ability to lift and move items as required.
* Must be an Australian citizen with appropriate work rights for traineeship positions.
What We Offer
* Full-time employment with a structured training program.
* Support and mentoring from experienced professionals.
* Paid study time to complete your Certificate III coursework.
* Opportunities for career progression within our company.
* A supportive and inclusive workplace culture.
How to Apply
To apply, please submit your resume and a cover letter outlining why you are interested in this traineeship.
Key Responsibilities
As a trainee, you will learn all aspects of business operations, including warehousing, inventory management, customer service and administration. You will work closely with our experienced team to develop the skills and knowledge necessary for a successful career in the ecommerce business industry.
1. Customer Service & Support
* Responding to customer inquiries via email, chat, or phone.
* Processing refunds, exchanges, and tracking delivery issues.
* Maintaining a polite, professional, and brand-aligned communication style.
2. Order & Inventory Administration
* Assisting with order entry and monitoring order fulfillment.
* Updating stock levels in Shopify (or other e‑comm platforms).
* Coordinating with suppliers/warehouses to resolve discrepancies.
3. Office & Business Administration
* Filing invoices, receipts, and other business records.
* Preparing spreadsheets, reports, or sales summaries.
* Scheduling meetings and maintaining internal communication logs.
4. Marketing & Content Support
* Uploading product descriptions, pricing, and images to the online store.
* Assisting with email campaigns, discount codes, and promotional bundles.
* Helping draft social media captions or scheduling posts.
5. Compliance & Quality Control
* Checking packaging (barcodes, ARL, labels) for accuracy.
* Ensuring product information is consistent across platforms.
* Supporting health & safety or brand compliance documentation.
6. Learning & Development
* Applying knowledge from your Cert III modules (customer engagement, workplace technology, business resources).
* Shadowing senior staff on logistics, marketing, and finance tasks.
* Participating in project-based work (e.g., product launches, campaigns).
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