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Customer service

Perth
Careers At Council
Customer Services agent
Posted: 17 September
Offer description

Overview
Join Our Growing Team Casual, hourly rate $33.60 (plus 25% casual loading). The Shire of Gingin is seeking a professional and customer-focused individual to join our team at the Lancelin Office. As the first point of contact, you will assist with community enquiries, process payments, and provide library services, ensuring a positive and efficient experience for all customers. Working closely with the Corporate Services team, this role also supports a range of administrative functions under the direction of the Manager Corporate Services and Coordinator Customer Service.
Responsibilities
Be the first point of contact for customers at the Lancelin Office; assist with community enquiries
Process payments and provide library services
Support a range of administrative functions under the direction of the Manager Corporate Services and Coordinator Customer Service
Collaborate with the Corporate Services team to contribute to efficient office operations
What We Can Offer You
Hourly rate $33.60 (plus 25% casual loading)
Supportive team environment and professional development
Attractive working location at our Lancelin Administration Office and free parking
How to Apply
Applications close 4.00pm, Wednesday 24 September 2025. Written applications may be emailed to or submitted via the "Apply for this role" button. Applicants may view the Position Description
HERE
.
Documents to Include
Covering letter outlining your interest in the position
Current CV / Resumé (please ensure referees are current)
Response to the Selection Criteria — see page 2 of the Position Description and in a separate document outline your ability to meet each of the requirements of the role (maximum of 3 pages)
Requirements & Eligibility
Police clearance and medical check will be required later in the process
Australian citizenship, permanent residency, or legal working rights is an essential requirement for applicants to be considered for permanent positions
Late or incomplete applications will not be considered
Canvassing of Elected Members during the recruitment process will disqualify your application
The Shire of Gingin is committed to diversity and inclusion within all organisational practices and is an equal opportunity employer; the Shire encourages Aboriginal and Torres Strait Islander peoples, people of culturally and linguistically diverse backgrounds, people with a disability, people of all ages, sexualities, and genders to apply
All employees and prospective employees are required to declare any secondary employment to ensure any conflict of interests may be appropriately managed
Enquiries: Genesia Koorasingh, Human Resources Manager – ; Rachael Wright, Executive Manager Corporate Services – ; Karina Leonhardt, Manager Corporate Services – (08) 9575 514
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Send an application
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