Why join the business: Become part of a highly respected, local insurance broking firm renowned for providing tailored insurance solutions. This is an exceptional opportunity to continue your career in the insurance industry with comprehensive training and growth potential. You’ll gain exposure to a diverse range of coverage, from agriculture, civil and earthmoving insurance to home, vehicle and commercial policies. On offer is: Work Alongside a Team of Innovative & Experienced Professionals Long-standing and Established Company Close-knit Team Environment About the role: Reporting through to the Operations Manager, your responsibilities will include: Responding to client enquiries and providing administrative support to Senior Account Managers; Processing new business, renewals, endorsements and quotations accurately and efficiently; Preparing client and insurer correspondence and maintaining updated claims and policy records; Assisting with customer complaints and ensuring timely resolution; Developing knowledge of insurance products, client industries and regulatory requirements; Managing a portfolio of private motor & domestic insurance; and Collaborating with team members and contributing to a positive, values-driven work environment. About you: We are looking for a motivated individual with a desire to learn and grow in the insurance industry. Ideally, you will possess: Excellent communication and interpersonal skills; Proficiency in using technology and systems, particularly word processing and spreadsheet applications; A proactive approach to learning and problem-solving; and Prior experience in insurance will be highly regarded. How to Apply? If this opportunity is of interest, please click "Apply" to submit your resume to JP Smith Recruitment & HR. For any enquiries, please email service@jpsmith.com.au quoting reference number 3914607.