A leading gaming company in Australia is seeking a Senior Technician to join the IT Services team. In this role, you will manage the service desk queue, take ownership of complex tickets, and mentor fellow Technicians. The ideal candidate will possess strong organizational and troubleshooting skills, as well as experience with various Microsoft technologies and third-line infrastructure. This is an exciting opportunity to work in a dynamic environment with a global team of approximately 400 employees.#J-18808-Ljbffr