Work with Us!
About the Role
We are seeking a talented and enthusiastic individual to join our team as a sales associate. As a key member of our store staff, you will be responsible for providing an exceptional customer experience, working closely with colleagues to achieve sales targets, and maintaining a high level of product knowledge.
This is an excellent opportunity to develop your skills and gain valuable retail experience in a dynamic and supportive environment. If you are passionate about delivering outstanding customer service and have a strong work ethic, we would love to hear from you!
Key Responsibilities:
* Provide a great experience to every customer.
* Maintain excellent product knowledge.
* Have strong, consistent communication with the team.
* Participate in all training opportunities provided and contribute positively to team sessions.
* Embrace ownership of tasks, setting a good example for the rest of the team.
* Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
* Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
* Support other stores where needed.
* Have an awareness of the store's sales targets and its current performance versus like-for-like/target/company figures.
* Be aware of store and company product best-sellers to support sales growth.
Benefits
We offer a range of benefits to support our employees' physical and mental wellbeing, including:
* A generous employee discount up to 60% off all products.
* Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support.
* Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service.
* Annual discretionary profit related bonus scheme.
* Auto-enrolment into our pension plan.
* Refer a Friend incentive.
* Enhanced maternity, paternity, adoption and shared parental leave.
* Equity, Diversity and Inclusivity Voice network and EDI team.
* Mental Health First Aider support.
* Education and support through 360L eLearning platform.
* Free refreshments and treats in store.
What We Look For
We are looking for someone who shares our values of Work Hard, Play Hard & Be Kind. The ideal candidate will have:
* Great people skills.
* Excellent customer service.
* Organisation skills and multi-tasking ability.
* Positivity, vibrancy and ready to take on anything.
* Someone who's kind, helpful and considerate towards customers and team members alike.
* Resourcefulness and someone who's looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB
We are committed to creating a workplace that is inclusive and welcoming to everyone. We believe that diversity brings strength and creativity to our organisation, and we strive to create a culture that reflects this.