Travel Systems Business Analyst (Senior) (5921) Gold Coast, Australia
Salary: AUD - AUD per annum + Super
Senior Business Analyst | Drive Strategic Change | Gold Coast Office
Location: Gold Coast, QLD
Salary: $130,000 – $140,000 + Super
Work Type: Full Time Permanent – Office-based
Shape the future of travel tech — from the inside.
We’re on the lookout for a commercially-minded Senior Business Analyst to help lead the transformation of a fast-paced, high-growth travel company. This is a rare prospect to step into a senior, strategic role — one that combines classic BA rigour with real influence at the top.
You'll be the bridge between the business and engineering teams, helping to deliver a new core system that supports quoting, booking, CRM, finance, and more — all while working directly with executive leadership and stakeholders across multiple brands.
If you're a natural communicator, know how to read a room, and thrive in low-structure, entrepreneurial environments — keep reading.
What You’ll Do
- Work closely with C-level and senior business leaders to capture, refine and prioritise business requirements
- Translate complex needs into user stories, use cases and process flows that drive system development
- Support the delivery of a new ERP (Microsoft Dynamics 365 Business Central) and a reimagined booking ecosystem
- Collaborate daily with engineers, architects, and product leads
- Mentor and uplift junior BAs; establish documentation and best-practice frameworks
- Own the business analysis function across multiple high-impact projects
- Engage in user acceptance testing, documentation, and training support
What You’ll Bring
- 5+ years' experience as a Business Analyst in fast-moving, tech-forward environments
- High confidence in working directly with executive stakeholders
- Strong understanding of process mapping, business case development, requirements gathering and documentation
- Demonstrated ability to work independently, define problems, and see them through to resolution
- Experience with ERP, CRM, or finance systems – ideally Dynamics 365 Business Central
- Familiarity with Agile delivery in cross-functional teams
- Professional BA qualifications (BABOK, IIBA) highly regarded
- Experience or strong interest in UI/UX design principles and user-centered solution design is highly regarded
- Bonus: background in travel, retail, or booking platforms
Why You’ll Love It Here
This role is perfect for someone who’s looking to escape the grind of metro commutes or corporate layers — and wants to own a meaningful role in a lean, dynamic business where ideas move fast and impact is real.
- Beachside HQ: Work from a modern office just steps from the beach — great coffee, food, and surf at your doorstep
- Career progression: Be the senior voice in a growing digital transformation team
- Travel discounts: Save big on holidays and experiences
- Autonomy: Solve real problems with full support from leadership
- Ongoing development: Training, mentoring, and occasional work trips to bucket-list destinations
- Culture: Energetic, down-to-earth team that values initiative, outcomes, and a bit of fun along the way
Not just a BA role. This is a chance to be part of a once-in-a-generation systems uplift — and to do it in a company where your voice will be heard, your experience valued, and your lifestyle improved.
Apply now to make your mark. Or email your CV to
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Eligibility: Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.
Thank you for reviewing this application.
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📌 Travel Systems Business Analyst (Senior)
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📍 City of Gold Coast