Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role Nestled within the iconic Crown Towers, Crown Spa offers a sanctuary of luxury and indulgence. Our facilities include deluxe suites, aqua retreats with private lounges, a hair salon, a 25-metre pool, and state-of-the-art gym facilities. We pride ourselves on creating joyful, elevated experiences where no two days are the same.
We are seeking a highly motivated individual to join our fast-paced, 5-star environment as a Spa & Leisure Supervisor. Reporting into the Spa Manager, you'll play a pivotal role in overseeing the entire Crown Spa operation.
In this role, you'll provide joyful experiences through your genuine care for guests. As well as:
Oversee the entire spa and leisure operation, ensuring seamless service delivery. Anticipate the needs of guests and promptly handle any complaints or escalated issues. Lead a large team, fostering a culture of excellence and continuous improvement. Collaborate with internal departments to execute promotional and marketing initiatives to drive revenue. Manage rostering, ordering, stock take, and other administrative duties. About you: Proven track record in a supervisory or management position - a premium, 5-star hotel environment would be advantageous. Strong communication, leadership, and business acumen qualities. Experience in coaching and motivating a team. A proactive mindset with a passion for delivering outstanding guest experiences. Additional Information To be successful, you'll hold: A nationally recognised Diploma in Beauty Therapy (preferred). First Aid certificate. Responsible Service of Alcohol. What you can expect from us On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights, and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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