SpaceX is actively developing technologies to make a future where humanity explores the stars possible. Our ultimate goal is enabling human life on Mars.
We require suppliers to provide premium quality with rapidly evolving designs at increasingly ambitious volumes. We are looking for candidates who possess comprehensive knowledge of manufacturing and quality tools and have unrelenting motivation to enable suppliers for success.
About this Role
This position supports the Supply Chain Reliability team by managing tactical supplier quality activities with operational rigor, providing high service levels to all stakeholders, and allowing Engineering resources to focus on high-priority and proactive actions. This includes eliminating the impact of vendor-caused defects on engineering and production through rapid defect containment, resolution, and corrective/preventive action.
Responsibilities:
* Improve the issue ticket landscape as it pertains to our specific products.
* Dissect the issue ticket landscape and identify specific actions to improve vendor performance.
* Own the non-conformances that are found at vendors (Supplier Deviation Requests) and non-conformances found in production.
* Partner with vendors to institute new processes or actions to reduce the amount of issues and reduce supply chain risk.
* Improve existing quality management processes while working with vendors to improve their performance.
* Manage containment, receiving, and precision inspection non-conformances, and find a path of resolution for the non-conformances that exist.
* Identify ways to enhance and update the variables surrounding these processes, to reduce the total issue ticket landscape.
* Create improvements within the supply base to facilitate a more stable supply chain.
* Provide technical support onsite at suppliers as appropriate to ensure part reliability.
* Work closely with Engineering, Procurement, and Production teams to assure high-quality parts and services that meet all requirements.
* Analyze quality metrics to identify trends and pinpoint systemic root causes.
* Partner with Supply Chain Reliability Engineers to eliminate recurring non-conformances and ensure part reliability, including supplier improvement plans.
* Review and assess supplier manufacturing processes and quality systems, including new supplier onboarding and audit evaluation.
* Provide feedback as appropriate on manufacturing methods and technologies during supplier product lifecycle.
* Execute supply chain non-conformance management processes, including Supplier Deviation Requests (SDR), Material Review Board (MRB), Return to Vendor (RTV), supplier Corrective and Preventive Action (CAPA), and production issue ticket review.
* Support containment actions associated with non-conforming product, including identification of product location, coordination with Supply Chain Reliability Engineers to mitigate Flight risk and actions required to drive root cause analysis.
* Cultivate network across SpaceX and build relationships with cross-functional groups to identify, reduce, and ultimately eliminate impacts from vendor defects.
BASIC QUALIFICATIONS:
* High school diploma or equivalency certificate.
* 2+ years of experience in an engineering, supply chain, manufacturing, or quality-related field OR a bachelor's degree in engineering or supply chain in lieu of experience.
PREFERRED SKILLS AND EXPERIENCE:
* Bachelor's degree in engineering or supply chain.
* Experience with sharing information and influencing others.
* Strong written and verbal communication skills, able to liaise cross-functionally, internally, and externally, make presentations to team members and management.
* Strong understanding of manufacturing processes and technical requirements.
* Deep technical domain experience in one or more commodity types, such as machined, avionics, or composite parts.
* Experience reading engineering drawings, including Geometric Dimension and Tolerance (GD&T).
* Experience with AS9100 or similar quality management system standard.
* Knowledge of supplier quality processes (Part or Supplier Approval Processes, First Article Inspection Reports, etc.).
* Direct experience interfacing with suppliers, corrective/preventive action systems, supplier portals.
* Experience in a supplier development capacity.
* Proficiency in MS Office applications.
* Proficiency with lean concepts and statistical and data analytics.
ADDITIONAL REQUIREMENTS:
* Position may involve extended hours and weekend work when needed to meet critical deadlines.
* Must be able to travel - up to 25% workweek travel.
* This position requires being onsite - remote work not considered.
ITAR REQUIREMENTS:
* To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.