The Front of House is a critical role in delivering exceptional customer experiences and ensuring seamless service flow. This position offers an opportunity to work in a well-established café within the Olive Pink Botanic Garden, serving high-quality food, coffee, and beverages in a relaxed setting.
* Greet guests warmly and take orders with professionalism.
* Prepare and serve hot and cold drinks, including specialty beverages.
* Operate the POS system accurately and handle cash and EFTPOS transactions efficiently.
Maintain a clean and presented dining area, and assist with stock control, restocking, and inventory checks as needed. Effective communication with the kitchen and management teams is essential for seamless service delivery. Assist with creating and managing staff rosters in coordination with management.
* Support event setup, catering services, and pack-down when required.
* Key responsibilities include delivering exceptional customer service, taking orders, serving food and beverages, operating the POS system, handling cash and EFTPOS transactions, maintaining cleanliness, and communicating effectively.