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Medical secretary / receptionist

Brisbane
Icon Group
Medical Secretary
Posted: 15 April
Offer description

Medical Receptionist / Medical Secretary

Permanent part‐time (4 days per week, Monday to Friday) at St Vincent's Private Hospital, Northside, Chermside.

What You'll Be Doing:

* Greeting patients and collecting personal details and data entry
* Scheduling appointments with care and precision
* Handling phone enquiries with professionalism and empathy
* Processing patient billing, including Medicare and Private Health claims
* Tracking and supporting each patient's administrative care journey
* Managing and maintaining accurate patient records
* Assisting WHS Officers and committees with their responsibilities
* Living and promoting Icon's values in everything you do

What You'll Bring:

* Previous experience in a medical or healthcare setting (highly desirable)
* Familiarity with Medicare, DVA and Private Health Insurance processes
* Strong organisational and time‐management skills
* Clear and confident communication – both written and verbal
* Competence in Microsoft Word and Excel
* A commitment to excellent client service
* Basic understanding of medical terminology

EEO Statement

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

Vaccine Policy

Icon is committed to managing the risk of transmission of specified vaccine‐preventable diseases (VPDs) including COVID‐19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.

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