Fantastic opportunity to assist a non-for-Profit organisation with their research project on a temporary basis for 2-3 months
**The Company**
Our client is a National Non-for-Profit organisation within the health sector. For over 50 years this business has been dedicated to improving the health and quality of individuals lives and their families across Australia. Certified as a great place to work, our client are seeking two Helpline Consultants to assist with a project based around a recruitment drive for a research study programme for 2-3 months
**The Role**
Being apart of a recruitment drive for a research study programme your day-to-day duties include;
- Via a script speaking with clients
- Checking their eligibility to be involved through a screening process
- Providing further information and login details
- Setting up bookings in their system - health information appointments
- Data entry - CRM system
- Handling sensitive and confidential information
**About You**
- To be successful in this position you will have the following skills:
- You will have experience working within Contact Centres (Healthcare desired)
- You will have basic understanding of health care information (desired)
- You have excellent phone manner, the ability to communicate concisely at all levels
- You will have the ability to work autonomously and manage time effectively
- You will have exceptional attention to detail, and be well organised
**Job Reference No: 06810-0012718026BM