Service Advisor
Great Offer $$$
Career growth
Campsie, NSW
About the company
About the role
Seeking a Service Advisor for a position in Campsie, NSW. Great offer! Career growth.
Duties
Delivering outstanding customer experience;
Achieving customer satisfaction objectives
Ensuring all inbound and outbound communications are handled promptly and accurately;
Scheduling customer service bookings
Maintaining up-to-date knowledge of the relevant brand, products, marketing and procedures relevant to customer enquiries and issues
Be able to work as part of a team, and provide effective communication
Skills and experience
Previous experience in a similar customer service environment
Experience in customer data entry
Impeccable telephone manner
A passion for delivering excellent customer service
Exceptional communication skills - written and verbal
Proven experience owning and resolving customer's queries
Good knowledge of the Microsoft product suite
Fast and accurate typing skills
Trade licence advantageous
Benefits
A outstanding team with a supportive environment
Training for product knowledge growth and development.
How to Apply
If you are interested in joining a successful business for this fantastic full-time position, please send us your resume today.