Location – Located near Waurn Ponds Shopping Centre with easy bus access and plenty of parking.
Employment Type – Permanent Part-Time
Roster Options
* Roster 1: Wednesday 12:30pm–5:30pm | Saturday 10:00am–3:00pm
* Roster 2: Wednesday 11:00am–4:00pm | Sunday 11:30am–4:30pm
* Roster 3: Saturday 12:00pm–5:00pm | Sunday 12:00pm–5:00pm
About the Role
As a Retail Sales Assistant, you'll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. We're looking for someone who is passionate about helping others and thrives in a dynamic retail environment.
Responsibilities
* Customer Engagement – Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.
* Product Demonstration – Guide customers through product features and benefits, ensuring they make informed choices.
* Stock Management – Maintain accurate stock levels and ensure the store is well‐presented and organised.
* Flexible Scheduling – Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.
About You
You're a proactive and approachable individual who thrives in a fast‐paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service.
Qualifications
* Prior Customer Service Experience.
* Ability to work in a fast‐paced environment.
* High Standards in customer service and store presentation.
* Proficient in calming irate customers and resolving issues with empathy and professionalism.
* Physical Requirements: Able to lift up to 15 kgs between floor and shoulder, 10 kgs above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.
Benefits
* A supportive, friendly team culture.
* Competitive salary / hourly rate.
* Paid parental leave to support you and your family.
* Training pathways to support your growth and career development.
* Employee Assistance Program for your wellbeing.
* Generous team discounts.
* Exclusive access to our Employee Benefits App for you & one loved one – discounts across fuel, groceries, entertainment & much more.
At Baby Bunting, we're proud to offer fair and equitable pay under the Enterprise Bargaining Agreement (EBA), providing clarity, consistency, and confidence around pay and conditions. Hourly rates may vary based on age, role, and when shifts are worked, with higher rates available on weekends and public holidays.
Please Note
* Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
* Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.
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