About Us
Tableland Hardware is a long-standing family owned and operated business and is one of the largest independent suppliers of timber and building materials to many of the best home builders in Australia.
We offer a family-feel culture and work environment that sets us apart from any others in the industry. We are part of a 60-site National group with over 1400 trusted support team professionals, trade experts, drivers, and yards people. To find out more about us click here.
The founders of the organisation are all about investing in their people, partners, and community to make a positive and sustainable contribution to Australia.
Our business is built on a set of values that create the foundation for everything we do; Take Responsibility, Grow Together, Everyone Contributes.
About the Role
Join our Mareeba team, where exceptional customer service is at the heart of everything we do. In these roles, you'll help service general hardware and heavy building materials providing expert advice, ensuring our customers receive real value with every interaction.
We're seeking team members that are enthusiastic and proactive, committed to making products easily accessible with a genuine care for our customers. You'll benefit from continuous training, opportunities to work across different store areas, and a culture focused on growth and learning.
This position is ideal for someone who is motivated, enthusiastic, and committed to both personal and team success.
As we are a seven-day trading store this role may also require weekend work on a rostered basis.
Responsibilities will include
Prior experience working in customer service is essential. Experience in the paint or trade supply is highly advantageous.
* Provide exceptional customer service and add value to every customer interaction
* Assist customers with trade supplies and general hardware sales, using strong product knowledge to offer accurate advice and solutions
* Undertake regular product training with leading brands to stay up-to-date on materials and products
* Safely handle and move heavy building materials (Yard Position) and general hardware products, following all manual handling and safety procedures
* Work collaboratively with team members to maintain a positive, safe and productive work environment
* Contribute to a fast-paced learning environment, embracing opportunities for growth and development
* Ensure products are stored and presented in an accessible, safe and organised manner for customers
Qualifications & Skills
* Genuine passion for delivering excellent customer service and adding value to every customer interaction
* Physically fit, with the ability to safely lift and manually handle heavy goods as part of daily tasks
* Strong product knowledge or willingness to learn about building materials, hardware, and trade supplies
* High awareness of site safety, with a commitment to maintaining a safe environment for team members and visitors
* Proven ability to work effectively as part of a team, supporting colleagues and contributing to a positive workplace culture
* Forklift Licence (LF) required for Yard role
* Responsible approach to duty of care, ensuring all activities are carried out safely and in accordance with company policies
Perks
* Ongoing training with plenty of opportunities for people with the right attitude
* Uniform provided, so you can look the part
* Staff and Fuel discount schemes offered
* EAP – Employee Assistance Program
Please note
We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and conduct regular random workplace testing.
Only applicants with the Right to Work in Australia will be considered for this position.
If this sounds like the right job for you, click the 'Apply for this job' now and include your Resume and Covering Letter.