Overview
Lifestyle Generalist role based in Australia (QLD, NSW or VIC). Remote role based in Melbourne. Full-time position, 38 hours per week, with day shifts from Monday to Friday, starting from 8:00 am or 9:00 am. The role involves working with Ten Group's APAC team to provide high-end lifestyle and concierge services to members.
Responsibilities
- Travel - planning bespoke itineraries and securing unique experiences
- Retail - sourcing exclusive products or hard-to-find items
- Entertainment - arranging restaurant bookings, event tickets, and unforgettable experiences
- Use research skills, creativity, and excellent communication to deliver tailored solutions within agreed timeframes
- Share knowledge and best practices with the team and across the global business
Requirements
- Native-level business English skills for communication with English-speaking members
- Excellent verbal, interpersonal, and problem-solving skills; calm and professional under pressure
- Able to work independently, multitask, and manage tight deadlines
- Detail-oriented, adaptable, and committed to high customer service standards
- Solid administration and organizational skills
- Experience in luxury service, hospitality, travel, dining, or ticketing is a plus
- Remote role in Australia; 40-hour week with day/evening shifts, including weekends and public holidays
Benefits
- The chance to be part of a dynamic, global team
- Opportunities to learn, grow, and progress your career
- Exposure to some of the world\'s most exclusive events and experiences
- A supportive, collaborative working culture
- Competitive compensation and benefits
- Video overview and access to Ten Group\'s loyalty reward programs and sabbatical-friendly perks
About Ten Group: Ten Group is the global market leader in lifestyle and concierge services, with 20+ offices and 800+ professionals delivering exceptional service to members daily. We combine expert human service with a proprietary tech platform to offer access to travel, live entertainment, dining, and luxury retail. We partner with top suppliers to negotiate exclusive benefits and design loyalty programs for corporate clients. We are growing rapidly and are focused on ongoing innovation and expansion.
Are you ready to help us become the most trusted service business in the world? Apply now and start your Ten journey!
Note: This is a remote role based in Melbourne, Australia; full-time position.
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📌 Lifestyle Concierge - English Speaker -QLD, NSW or VIC-Based
🏢 Ten Lifestyle Group
📍 Bunbury