Multiple ongoing and temporary full‑time positions available. 35 hours per week.
Locations: Sydney, Parramatta, Gosford, Newcastle, and Wollongong. Flexible. Hybrid working options available.
Clerk Grade: Level 5/6. Base salary $99,938 p.a. to $110,271 p.a. plus superannuation and annual leave loading.
About Us
At NSW Trustee and Guardian, our purpose is to support the rights, welfare, and interests of the people of NSW. Whether we are writing a will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.
Our Commitment to Diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities, including women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community, and people from culturally diverse backgrounds.
About The Team
The NSW Public Guardian can be appointed by a court or tribunal to make health and lifestyle decisions for people who cannot otherwise make decisions. This includes decisions such as where a person might live, their medical and dental treatment, health care, and other services. We also provide information and support to private and enduring guardians, service providers, and the wider community.
- Practice and Strategy: Provides advocacy, policy, and stakeholder engagement.
- Service Delivery: Offers guardianship services across NSW.
- Establishment and Quality Assurance: Manages triaging and education for new guardianship matters.
- Legal: Supports decision-making and handles legal matters.
About The Role
The Senior Guardian is responsible for delivering quality guardianship services to our customers. This role involves making decisions in line with policy and the Guardianship Act 1987 (NSW), maintaining accurate customer records, undertaking individual and systemic advocacy to achieve positive outcomes, and preparing accurate reports and recommendations for senior officers.
- Make decisions in line with policies and authority from the Guardianship Division.
- Ensure accurate and timely exchange of information with represented people, families, and key stakeholders, in compliance with relevant legislations.
- Conduct visits to people represented by the Public Guardian in line with the Guardianship Standards.
As a Senior Guardian You Will
- Make decisions about where a person lives and the services they receive such as personal care and therapy.
- Consent to medical and dental treatment and health care.
- Prepare guardianship‑related case reports for the Guardianship Division of the NSW Civil and Administrative Tribunal.
- Work with key stakeholders such as family members, health professionals, and service providers to negotiate appropriate options and positive outcomes for the person.
About You
One of the most rewarding aspects of working for us is that at the core, our people are making a positive difference to the lives of vulnerable people.
- Passionate individual who champions the rights of people with disability.
- Committed to providing insightful and timely customer service for complex, sensitive, and time‑critical matters.
- Strong communicator capable of working collaboratively with key stakeholders, peers, and customers to ensure optimum outcomes.
- Ability to build strong relationships and provide customers with support on making their life decisions.
- High levels of empathy and emotional intelligence.
- Positive working knowledge of relevant service systems such as the NDIS, aged care, and mental health.
Key Knowledge And Experience
- Knowledge of guardianship practice, advocacy and other services accessed by people with vulnerability.
Essential Requirements
- Degree and/or equivalent in social work, health, behavioural sciences or related discipline.
- Available to travel throughout NSW and to undertake after‑hours work where required.
What We Offer
- Work‑life balance with flexible work options (working from different locations, variable start/finish times, job sharing).
- Various leave options (recreation, parental, and flex leave of up to 24 days per year).
- Career development including study leave and acting opportunities.
- Access to Fitness Passport, employee assistance program, and annual flu vaccinations.
How To Apply
- Complete the online application.
- Submit a resume (maximum five pages) and a cover letter (maximum two pages) outlining your skills, experience, and suitability.
- Answer the targeted question when prompted within the application form (Maximum 500 words): Outline your skills and knowledge working with people with a disability including how your experience is transferable to working in this sector as a Senior Guardian.
Closing Date
Applications close: 11:59pm, Wednesday 26 November 2025.
Contact
For enquiries about the role, please contact Phil Kearton, Assistant Public Guardian – Service Delivery via email.
For enquiries about the recruitment process, please contact Talent Advisor, Hina Maudarbocus via email.
Please do not send your applications directly via email, LinkedIn or SEEK. Only applications submitted via the online portal will be accepted.
Offers of employment will be subject to reference checks and relevant clearances.
A talent pool may be created for future ongoing and temporary roles and is valid for 18 months.
Thank you for your interest in this role. We look forward to receiving your application.
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