Service Desk Analyst Parramatta | Hybrid | up to $65k plus super NT Partners are currently working an MSP who is looking to a L1 analyst to their team due to growth! What you will be doing: Resolving Level 1 support tickets Update and maintain knowledge base Apply best practices Escalate tickets when required What you need to have: 1 year experience working across service desk (MSP environment) Technical expertise in; Office 365 Azure AD/AD Sharepoint Windows desktop DNS/DHCP Internet issues Drivers license These roles don’t come around too often – so apply now with your interest. You must have PR or Citizenship to be considered. Only successful applicants will be contacted.