A major Australian water utility is seeking a Senior Service Interactions Consultant responsible for resolving customer queries related to water and sewerage. The role involves monitoring interactions and fieldwork, ensuring communication during incidents, and participating in an after-hours duty roster. Ideal candidates have over 3 years' experience in customer service, excellent communication skills, and strong problem-solving abilities. The position offers a hybrid working environment and competitive remuneration.#J-18808-Ljbffr